As a Professional Fitness Trainer and Sports Therapist, I am dedicated to providing you with a training regime and advice designed to assist in the achievement of your goals. The exercise programme and any dietary advice will be thoroughly explained, prior to you signing the agreement. If you are unsure of any part of the agreement or advice given, then please ask.
Failure to adhere to the exercise principle or ignoring the dietary advice, will seriously decrease the effectiveness of this regime and ultimately the achievements made. Therefore making the money back guarantee void.
Alterations and Cancellations
To achieve success in your programme, it is important for you to be disciplined about your training and to keep to the sessions planned. I fully understand that sessions may, for whatever reason, have to be re-scheduled or even cancelled. As a professional courtesy, there will be no charge for sessions cancelled with at least 24 hours notice.
24 Hours Cancellation Notice - cancellation by the client at less than 24 hours notice will be charged in full. If this session has been paid for in advance, the fee will be non-refundable. If this session has not already been paid in advance, an invoice for the cancellation will be forwarded to you by post and settlement is required within 7 days.
If you are more than 15 minutes late for a scheduled session, it will be considered a no-show and you will be charged in full.
Cash payments are preferred, but personal cheques are accepted. If a cheque is returned (NSF), cash will be required for all future payments. Session payments are non-refundable.
If for any reason, I must cancel your session, with less than 24hrs. Notice, a free session will be added to your programme.
Payment of Fees
The fees include all costs applicable to the programme, excluding clothing, footwear and any nutritional supplements.